The Data We Collect
When you visit our site, sign up for our email list, or purchase our advisory services, we collect information to help us serve you better. This includes:
- your name
- email address
- phone number (if provided)
- any text notes you share during your application
- Your billing information is processed securely by our payment partners and is never stored on our servers.
- We also collect basic analytics data, like IP addresses and browsing behavior, through cookies.
- Our Data Controller is The One Decision Method; for privacy inquiries please use the contact details on our Contact page.
- We process personal data only where we have lawful bases required by ADDA, including performance of a contract, consent, legitimate interests, or compliance with legal obligations, and we will notify you of the applicable lawful basis at the time of collection.
How We Use Your Information
We use your data to deliver the digital products and consulting services you requested. This includes:
- communicating updates
- providing customer support
- improving our website
- preventing fraud.
We rely on ADDA-permitted lawful bases for processing (such as contract performance, consent, legitimate interests, and legal compliance) and will indicate which basis applies when we collect your information.
Third Parties & Sharing
We do not sell, rent, or trade your personal information. We only share data with trusted service providers necessary to run our business, such as:
- payment processors
- email service providers
- website hosting platforms
- analytics services.
These partners are strictly limited to using your data exclusively for the services they provide to us. All third-party processing is governed by written data processing agreements that require ADDA-level protections; where data is transferred internationally we apply appropriate safeguards (for example, ADDA-authorised standard contractual clauses or other approved mechanisms).
Cookies & Tracking
Email Communications & Opting Out
If you join our email list or become a client, we will occasionally send you updates and resources. You can opt out of marketing emails at any time by clicking the 'unsubscribe' link at the bottom of our messages. Marketing communications are sent only with your consent or where another ADDA-permitted lawful basis applies; withdrawing consent will not affect processing based on other lawful bases.
Data Retention & Security
We retain your personal information only as long as necessary for business and legal purposes. While we implement reasonable security measures to protect your data, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security. Retention periods are limited to what is necessary for each purpose and are documented; we maintain technical and organizational measures to meet ADDA security requirements. If you have questions or wish to exercise your rights, please contact us using the details on our Contact page or reach our Data Protection Officer via the Contact page.
Children's Privacy
The One Decision Method is intended for adults seeking marriage consulting and advisory services. Our website is not directed at children under 13, and we do not knowingly collect personal data from anyone under this age.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page occasionally to stay informed about how we protect your data. This policy has been prepared to comply with ADDA.
Under ADDA you have rights including:
- access
- rectification
- erasure
- restriction
- objection to processing
- data portability
- the right to withdraw consent where applicable
you also have the right to lodge a complaint with the relevant supervisory authority. We will publish the effective date of any material changes and, where required by ADDA, seek consent for significant changes to processing.